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Remote · Administration
Billing & Admissions Specialist
Manage move-in paperwork, monthly billing, insurance and long-term care claims, and family statements with accuracy and care.
About the role
This role blends admissions administration and billing support. You help families through paperwork at move-in and keep monthly financial communications clear and accurate.
What you’ll do
- Prepare and track move-in and admissions documentation
- Process monthly statements, payments, and account updates
- Support long-term care insurance and related benefit paperwork
- Answer billing questions with clarity and professionalism
- Partner with on-site leadership on deposits, notices, and account status
- Maintain confidential financial records with excellent accuracy
What you’ll bring
- 2+ years in medical billing, senior living admin, accounting support, or admissions
- High attention to detail and comfort with billing systems
- Clear written communication with families about sensitive topics
- Remote work setup suitable for handling confidential information
- Knowledge of long-term care insurance processes is a plus
Benefits
- Medical, dental, and vision coverage for eligible roles
- Paid training, mentorship, and tuition support pathways
- Predictable scheduling with shift differentials where applicable
- A people-first culture with leadership present and supportive